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Frequently Asked Questions

FYE Eligibility

Yes! First time college students who are applying to MSJC are encouraged to register for a Student Success Seminar Course. This is how we can verify you are an FYE Student and provide you with FYE benefits.

No. Students who accumulated credits at either MSJC or another college in the past and are now returning to MSJC are not considered first-year students.

 No. Students are considered transfer students if they are moving their academic transcripts and records from one college to another. This is because the student's academic transcripts show completed college course work.

Students who are currently in a concurrent or dual enrollment program are asked to graduate from high school. Concurrent or dual enrollment students are still considered high school students in the system until they graduate.

Student Success Seminar- Your entry course

Student Success Seminar (SSS) Course is a zero-cost entry course for FYE Students, designed to introduce college culture, academic success and strategies. First-Year students that are interested in being part of the First Year Experience must register and take the SSS Course. 

Yes. All First Year Students are part of the FYE Program as long as they register for this Student Success Seminar Course, during their first year. 


FYE Program

Students will receive an acceptance letter sent to their MSJC Student Email once you register into a Student Success Seminar. If you have questions in the meantime regarding next steps, do not hesitate to email us at

FYE Counselors have the most updated information about the FYE program and specialize in assisting first-year students. FYE students are encourage to meet with an FYE counselor at least once a semester to discuss academic progress. If an FYE counselor is booked, you can also set up an appointment through general counseling.

If you are part of another program (i.e. ASC, EOPS, Umoja, Puente, or Athletics), you can choose to visit those counselors for that specific program.

Schedule an appointment with an FYE Counselor!

FYE mentors are a wealth of knowledge and can provide tips and tricks to incoming students before and during their first year at college. FYE mentors assist students with registering for classes, navigating Canvas, showing them where to buy textbooks, and more! FYE students are encouraged to meet with their FYE Student Mentors once a month during their first year.

Schedule an appointment with an FYE Mentor! Can't log in to Cranium Cafe? Set up an appointment for a Zoom meeting.

Here are some questions you can ask:

  • How do I register for classes?
  • What is it like taking an online class?
  • I'm lost. What am I suppose to do next?
  • How do I use Canvas for my classes?
  • How can I get a campus job?
  • What are some programs and service I could benefit from?
  • Where can I buy textbooks?
  • I'm stressed. How can I manage my assignments better?
  • How do I access NetTutor?


Often, the best approach to this question is to meet with someone who has been in a similar experience. You can meet with an FYE mentor to talk about next steps. 

Schedule an appointment with an FYE Mentor! Can't log in to Cranium Cafe? Set up an appointment for a Zoom meeting.

You can also visit Enrollment Services > Getting Started.

The MSJC Orientation can be completed online. Complete the quiz at the end of the video. If the video is not completed, then a hold will be placed on your account preventing you from receiving early registration.

Registering for classes can be challenging the first time. FYE mentors are can assist you in registering for classes and make sure everything is in order. Schedule an appointment with an FYE mentor, and they will walk you step-by-step through the entire process.

Students register for classes on Self-Service.

Check your registration date on Self-Service before the start of each semester to see when you can register for classes.

 Yes. An educational plan maps out the classes needed for you to complete your educational goal within an attainable timeframe and shows you the classes to register for in upcoming terms.

Students can schedule an appointment with an counselor to develop an educational plan. If you took AP courses in high school, be sure to mention that during your appointment.

If you are having difficulty setting up your MyMSJC account, can't log into Canvas, or your student email, an FYE mentor will be able to assist you. It is essential that your MyMSJC account is activated to start at MSJC. Schedule an appointment with an FYE mentor through Zoom, and they will walk you step-by-step through the entire process. 

Check your Financial Aid Checklist on Self-Service to ensure all your forms are completed for the MSJC Financial Aid Office.