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Student Support Hub

Mt. San Jacinto College departments are experiencing a high volume of calls, resulting in long wait times for callers. We thank you for your patience.

Succeed online with MSJC

 
Not sure where to start? 

Call 951-465-7887 to speak to a live person

Welcome Center Live Support hours of operation are 9:00 a.m. to 5:00 p.m. Monday through Thursday and 8:00 a.m. to 12:00 p.m. on Friday.

Welcome Center Call Queue

 

Need to reach Enrollment Services, Financial Aid, or other departments?

The Enrollment Services office initiates the process of verifying enrollment, receiving credit by examination, ordering transcripts and petitioning to enter a class after it begins. Your student academic records, list of courses taken, number of units attempted and earned, grades, grade points, graduation date and other data is also maintained in this office.

MSJC Enrollment Services hours of operation are 9:00 a.m. to 5:00 p.m. Monday through Thursday.

Phone: 951-465-7887

Enrollment Services is experiencing a high volume of calls, resulting in a long wait time for callers. Please see our Frequently Asked Questions for helpful information.

e-Document Submissions: Secure Document Upload | How to Submit Documents | Enrollment Forms

Not all students can afford to pay for college, and your ability to pay should not hinder you from achieving your goals. If you’re in need of financial assistance, the Financial Aid office can provide you with the grant, state, and federal programs available to help students with limited financial resources.

Start your FAFSA   Start your CADAA

MSJC Financial Aid hours of operation are 10:00 a.m. to 2:00 p.m. Monday through Thursday.

Reach us by phone at: 951-465-7891

Email: finaid@msjc.edu

e-Document Submissions: StudentForms

 Student Support Services

*Please note: The Cranium Cafe chat feature is compatible with Chrome and Firefox browsers only. See the ConexED support site for more information. 

The Counseling Department is your key for success, providing you with academic, career, transfer, personal and crisis counseling. Every student should meet with a counselor before registering. Meeting with a counselor gives you the opportunity to not only get your questions answered, but develop an educational plan that meets your specific needs and goals.

play buttonCheck out our how-to videos on Registering for Classes, Filtering Classes and more

All students can meet with a counselor in the virtual lobby.

Virtual Lobby hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Thursday and closed on Friday.*

Enter the Counseling Virtual Lobby

Virtual Lobby meetings are limited to 15 minutes in order to serve as many students as possible. Counseling services available in this lobby are:

  • 1 semester educational plans 
  • Declare a major 
  • Assistance with student petitions 
  • Verify you are ready to graduate   
  • Questions that require brief answers 
  • Referrals to other programs and/or services
  • Clear a prerequisite (You must have transcripts submitted or ready to share)

***Have transcripts, AP, IB credit ready to share with the ​counselor

**Lobby hours are subject to change; please enter lobby to view daily hours.

Phone: 951-465-7927

Email: counseling@msjc.edu

Counseling is experiencing a high volume of students needing counseling services, for that reason our wait times are longer than usual. We will return emails within 5 business days.

Schedule an appointment*

To ensure a successful virtual meeting, please use a computer with Chrome as your web browser.
Appointments are scheduled two weeks in advance. Every Monday-Thursday morning more appointments become available. It is highly recommended that you check the schedule early in the morning as appointments fill up quickly! Feel free to check back frequently for cancellations.

The Student Health Center is available to assist you in maintaining your physical and mental well-being. The Center provides health services, including consultations, wellness education, mental health counseling and referrals are available to all MSJC students that pay the Student Health Center Fee. 

Check out our Services and contact us today to see how we can help. 

REQUEST AN APPOINMENT

Phone: 951-465-8371

Email: healthservices@msjc.edu

Webpage: msjc.edu/healthcenter

The Accommodation Service Center (formerly Disabled Students Programs & Services) assists students with disabilities in gaining maximum access to college curriculum and programs. If you have a disability, you may be referred to the ASC by a counselor, community agency, parent, high school, an instructor or through self-referral. The ASC ensures you receive appropriate and reasonable accommodations and support services, provided you submit an application, have your disability verified and participate in an intake interview. 

Virtual Lobby hours of operation are 8:00 a.m. to 4:30 p.m. Monday through Thursday and closed on Friday.

Phone: 951-465-7969

Email: dspsmvc@msjc.edu or dspssjc@msjc.edu

Enter the ASC Virtual Lobby*

e-Document Submissions: Secure Document Upload

The Athletic Department at MSJC supports student-athletes in completing their application for admission, on-line orientation, assessment, counseling, enrollment services, financial aid, EOPS, ASC, ASB, career and transfer, CCCAA rules and eligibility, and NCAA rules and regulations. Additionally, the department is expanding its Student Athlete Support Program, including its Athletic Counseling services, Student Athlete Summer Bridge Workshops, The Student Athlete Scholars Program, CLASS learning community, College Bound Student Athlete Outreach events, and Yearly Athletic Forum.

Virtual lobby hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Thursday and CLOSED on Friday.

Virtual Lobby: Athletics Lobby*

Schedule an appointment: Athletics Appointments*

Phone: 951-487-3474

Email: calworks@msjc.edu 

Virtual Lobby: CalWORKs Lobby*

Schedule an appointment: CalWORKs Appointments*

e-Document Submissions: Secure Document Upload

The Career Center promotes the career development of all Mt. San Jacinto College students. The Career Center provides information, resources, services, activities and events to the students, staff, faculty, and administrators of the college interested in personal and career development, educational achievement and lifelong learning, and career management.

The Transfer Center provides strong and comprehensive services for students to achieve their educational life goals. The Transfer Center team provides articulation information and quality professional services that are responsive to your individual needs for transfer.

Virtual lobby hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Thursday and closed on Friday.

Phone: 951-639-5285

Schedule an Appointment*

Or Join us in the Career/Transfer Center Lobby.

MSJC’s Extended Opportunity Programs & Services (EOPS) works to increase and retain the enrollment of educationally disadvantaged and low-income students. At this office, you will receive individualized attention and support to improve your chances for success in school.

Virtual lobby hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Thursday and CLOSED on Friday.

Apply for EOPS

Phone: 951-465-8363

Email: eopsoffice@msjc.edu

Virtual Lobby: EOPS Lobby*

Schedule an appointment: EOPS Appointments*

e-Document Submissions: Secure Document Upload

Your first year of college sets the stage for the remainder of your academic career. MSJC’s First Year Experience (FYE) program enhances the first two semesters of your college experience. You will receive support, successfully complete basic skills coursework, and take transferable college level courses that will contribute to the units you need to obtain your degree.

Phone: 951-801-6881

Email: fye@msjc.edu

Schedule an appointment: FYE Appointments*

Website: msjc.edu/nursingandalliedhealth

Nursing Program Information Call: 951-639-5577

Schedule a Counseling Appointment: 951-465-7927

Email: counseling@msjc.edu

Schedule an appointment

To ensure a successful virtual meeting, please use a computer with Chrome as your web browser.
Appointments are scheduled two weeks in advance. Every Monday-Thursday morning more appointments become available. It is highly recommended that you check the schedule early in the morning as appointments fill up quickly! Feel free to check back frequently for cancellations.

Enter the Nursing and Allied Health Lobby

Virtual Lobby meetings are limited to 15 minutes in order to serve as many students as possible.

**Lobby hours change frequently, please enter lobby to view daily hours.

Submit Documents Online Here

MSJC’s Puente Project provides an academic, counseling, and leadership program that begins every fall and runs through the spring semester. The program is offered to all MSJC students and will prepare you for the university environment through visits to university and college campuses and a multicultural curriculum emphasizing Mexcan-American/Latino experiences and literature. 

Schedule an Appointment*

The Umoja community at MSJC is dedicated to its students and providing them with a "family" environment where individuals support and encourage one-another. Those within Umoja will learn and understand the progress made by our ancestors and strive to be as strong and courageous as they were.

The Umoja Scholars program is designed to increase community, recognition, retention, certificate completion, degree completion and transfer rates of African-American and other historically underrepresented students. Umoja students are provided with designated counselors to assist with career, educational and personal counseling, designated Umoja courses, access to tutors, opportunities to attend college tours at the 4-year institutions, and opportunities to attend Umoja sponsored events and conferences.

Email: Umoja@msjc.edu

Schedule an appointment: Umoja Appointments

Umoja Application

MSJC's Veterans Resource Centers support the transition and success of our military students by providing services that enhance their academic, career and personal development. The VRC can assist you with navigating the various government educational programs and benefits available to veterans and eligible dependents of deceased or disabled veterans. Visit the on-campus VA representative at the San Jacinto or Menifee Valley campus for more information.

Phone: 951-639-5237

Email: veterans@msjc.edu

Schedule an appointment: Veterans Appointments*

e-Document Submissions: Secure Document Upload

 Academic Support Services

Please note: The Cranium Cafe chat feature is compatible with Chrome and Firefox browsers only. See the ConexED support site for more information. 

Phone: 951-465-7682

Email: instruction@msjc.edu

Academic Assistance Request Form for help regarding classroom issues:

  1. Does your issue conflict with your course syllabus, assignments, and or an exam? If yes, contact your instructor.
  2. Have you initiated a resolution with your instructor first? If yes, and you have not received a response, go to step 3.
  3. If a resolution is not found, complete the Academic Assistance Request Form and upload it via e-Document Submissions 

Your first year of college sets the stage for the remainder of your academic career. MSJC’s First Year Experience (FYE) program enhances the first two semesters of your college experience. You will receive support, successfully complete basic skills coursework, and take transferable college level courses that will contribute to the units you need to obtain your degree.

Phone: 951-801-6881

Email: fye@msjc.edu

Schedule a Counseling appointment: FYE Appointments*

The Honors Enrichment Program fosters close interactions between you and your professors, challenging courses, an interdisciplinary seminar, and guidance from counselors and faculty advisors on which course of studies are the most suitable for transferring and achieving your professional objectives. 

Contact us:

The Personalized Academic Learning Skills (PALS) program provides assessment and strategic, personalized instruction that specializes in comprehensive support for students with learning differences or need extra support to master reading, writing and/or math skills.

Erika Mendivil: Learning Disabilities Specialist
emartin@msjc.edu 
951-487-3481  

Lota Cobb: Learning Disabilities Specialist
lcobb@msjc.edu 
951-639-5491 

Raymond Shaw: Instructional Aide II
rshaw@msjc.edu 
951-639-5485

Larina Rosas: Instructional Aide II
larosas@msjc.edu
951-405-4051

Personalized Academic Learning Skills Tutoring Lab through Canvas (Online Tutoring): 
Log in to Canvas, click on "?" and then Get Tutor Help. We are on PISCES.

Have a quick question? 

Call 951-346-2292 or Text 951-783-4977   

After hours calls and texts will be answered the next business day. 

Need Research Help? 

Live Chat:

 

Website: msjc.edu/library

Website: msjc.edu/learningresourcecenter

Phone: MVC – 951-639-5480; SJC – 951-487-3480

Email: lrc@msjc.edu

Online Tutoring: Log in to Canvas, click on "?" and then Get Tutor Help 

Get the LRC help you need, when you need it.

Chat with an LRC Front Desk Associate 9 AM – 5 PM

Don’t want to chat? Email us and an LRC Front Desk Associate will respond within 24 hours.

Website: msjc.edu/nursingandalliedhealth

Nursing Program Information Call: 951-639-5577

Schedule a Counseling Appointment: 951-465-7927

Email: counseling@msjc.edu

Schedule an appointment

To ensure a successful virtual meeting, please use a computer with Chrome as your web browser.
Appointments are scheduled two weeks in advance. Every Monday-Thursday morning more appointments become available. It is highly recommended that you check the schedule early in the morning as appointments fill up quickly! Feel free to check back frequently for cancellations.

Enter the Nursing and Allied Health Lobby

Virtual Lobby meetings are limited to 15 minutes in order to serve as many students as possible.

**Lobby hours change frequently, please enter lobby to view daily hours.

Submit Documents Online Here

Please note: The Cranium Cafe chat feature is compatible with Chrome and Firefox browsers only. See the ConexED support site for more information. 

 Technology Support

San Jacinto Campus wireless access

Menifee Valley Campus wireless access

  • Parking lots will be open 8am-6pm Monday-Friday
  • Only standard sized vehicles will be permitted in the parking lot
  • For your safety, we ask that you do not exit your vehicle at any time to prevent the spread of COVID-19
  • All college facilities, including restrooms, are closed due to COVID-19 safety protocols
  • Parking is free for the Fall 2020 Semester - you do not need a parking permit to utilize the parking lot
    wifi service

 Emergency Services

Beginning August 8, 2021, the FED-ED extension provides up to 13 weeks of additional benefits for people who used all of their unemployment benefits during a period of high unemployment.

https://www.edd.ca.gov/about_edd/coronavirus-2019/fed-ed.htm 

If you are experiencing a life-threatening medical emergency or fear for your safely, call 911.

Additionally, 211 is a vital service that connects millions of people to help every year. To get expert, caring help, simply call 211 today or visit www.211.org

Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.

Alternatives to Domestic Violence provides services to victims of domestic violence & their families in Riverside, Perris, Moreno Valley, Hemet, Lake Elsinore

National Suicide Prevention Lifeline: 1-800-273-8255

National Human Trafficking Hotline: 1-888-373-7888

National Sexual Assault Hotline: 1-800-656-4673

National Domestic Violence Hotline: 1-800-799-7233

Food 4 Thought

MSJC is committed to helping food insecure students by offering food pantries on campus.  Please contact us at food4thought@msjc.edu 

 

CalFresh

CalFresh benefits can help buy nutritious foods for a better diet. CalFresh benefits stretch food budgets, allowing individuals and families to afford nutritious food, including more fruit, vegetables and other healthy foods.

 

Local Food Pantries

Valley Community Pantry
www.vcpcares.org 
191 Columbia St.
Hemet, CA 
(951) 929-1101
Food distributions: Monday- Thursday 9:30am-12:30pm

Menifee Valley Cupboard
www.mvcupboard.org 
26808 Cherry Hills Blvd.
Menifee, CA
(951) 301-4414
Menifee Residents only

Community Food Pantry of Murrieta
communityoutreachofmurrieta.com/food-pantry 
39493 Los Alamos Rd., Suite A
Murrieta, CA
(951) 677-6347

Homeland Food Pantry
31371 Highway 74
Homeland, CA
(951) 926-1345
Distributions: Saturday 9am-11am

HELP, Inc.
www.helpincpantry.com 
53 S. 6th St.
Banning, CA
(951) 922-2305
Distributions: Monday-Thursday 9am-1pm

 

Homeless Shelters etc.

Project Touch - (951) 677-9661
Menifee, CA

Valley Restart Shelter - (951) 766-7476
Hemet, CA

Housing Assistance

Housing Authority of Riverside County - (951) 351-0700
5555 Arlington Ave. 
Riverside, CA 

Utility Assistance

Utility Assistance Program - Community Action Partnership (CAP) Riverside
www.capriverside.org/program/utilityassistance 

IEHP offers no-cost or low-cost health care coverage for low-income adults, families with children, seniors, and people with disabilities.

 

The Student Health Center is available to assist you in maintaining your physical and mental well-being. The Center provides health services, including consultations, wellness education, mental health counseling and referrals are available to all MSJC students that pay the Student Health Center Fee. 

Phone: 951-732-7970

Schedule an Appointment - Student Health Patient Portal

 

Crisis Text Line - text “Home” to 741741 for Mental Health Crises

 

Riverside County Mental Health Urgent Care - 24/7 Mental Health Urgent Care Centers

 

The Trevor Project - Saving Young LGBTQ Lives