Satisfactory Academic Progress Policy

SAP is measured by a student’s PACE (the number of credits earned in relation to attempted units), Qualitative (GPA) standard and Maximum Time Frame (time allowed to complete the academic program). Students must also demonstrate a progression toward completion of their degree program within an established timeframe.  To be eligible to receive federal and state financial aid, means you must maintain: 

• A cumulative completion rate of at least 67% of the units you attempt 
• Maintain a cumulative GPA of 2.0 or higher 
• Complete your education program within 150% of the minimum required units 
   

 Failure to maintain SAP will result in loss of federal and state eligibility. Progress is reviewed at the end of each semester of a student’s enrollment.   

Satisfactory Academic Progress Review:    
The Office of Student Financial Aid will conduct a review of Satisfactory Academic Progress at the end of each term of a student’s enrollment. Email notifications of a student’s SAP eligibility will be sent to the student's MSJC email account.    

Please note that students who have not received financial aid in previous years but are applying for financial assistance for the first time will also be held to the requirement of maintaining SAP.  SAP is reviewed for all semesters of a student's enrollment regardless of whether the student was eligible for financial assistance during a semester. If students exceed the maximum time, they are not meeting SAP, thus, all aid will be denied.    

Financial Aid denial does not prohibit a student from continuing their education at Mt. San Jacinto College. It does prevent a student from receiving all financial aid, with the exception of the California College Promise Grant (CCPG), until the student again meets the standards for SAP.

SAP Satisfactory:  A student is meeting SAP as long as the student maintains a cumulative GPA of 2.0 (Qualitative Standard), a completion percentage of 67% (Quantitative Standard) and the student has not exceeded the Maximum Time Frame of their selected program of study (Quantitative Standard).  

SAP Warning: Students failing to meet SAP will be placed on a one semester “Warning”, which will allow students to receive financial assistance even though they are not meeting the SAP standard.  If after the “Warning” semester, students are still not meeting the SAP standard, they will become Ineligible.  (Students who have exceeded the 150% Maximum Time Frame do not receive a Warning semester).  

SAP Denied: Students who continue to fail to meet SAP will be placed in a Denied status.   Students have the option to appeal this denial. An appeal must be based on significant extenuating circumstances that seriously affected and prohibited a student’s academic performance and/or completion.  Students in a Denied SAP status may reinstate their financial aid eligibility by bringing up either/both their GPA and/or their completion rate.  Reinstatement is not retroactive, and students will not receive aid for any semester that they were ineligible.    

Financial Aid “Probation”:    
An approved course list will be developed after a student’s SAP appeal has been approved by the committee.  All approved course lists will be monitored each term. If the student fails to meet the SAP standards of the 2.0 GPA and/or the 67% completion rate, the student will no longer be eligible for financial aid. Students who fail to meet the standards during their probationary semester will not be eligible to submit a subsequent appeal.  NOTE:  Students who are on probation and take a course listed on their approved course list, and either withdrawal or receive an insufficient grade will not be eligible for their financial aid for that course, if they were to retake it.  Students who withdrew from a course from their approved course list and received partial payment or any payment, the student will not be eligible for financial aid again for that course, if retaken.    

You complete a course when you earn credit by receiving a passing grade of A, B, C, D, P, or CR. 

Attempted units are any units for which a grade of A, B, C, D, F, EW, MW, RD, P, NP, CR, NC, I, IP, or W is received after the last date to drop a class without receiving a “W” grade.  Units for "EW" COVID related withdrawals will not be included as attempted units. 

• Attempted units include all coursework at MSJC as well as all other transferable coursework at other institutions 

Federal regulations require that you complete your academic programs within 150% of the standard timeframe for your program.  At MSJC, 90 units is the maximum for most programs.  All units are counted even if you did not receive financial aid and even if the units do not count for unit credit toward graduation and/or transfer.  Once you reach the maximum units for your program, you are ineligible to receive financial aid. 

• Please note: Students enrolled in an eligible Certificate program will be allowed to attempt up to 150% of the published number of units required to earn the certificate 

The Financial Aid office does not impose a minimum number of units each semester, although most financial aid programs require at least 6 units per semester to receive funds.  Therefore, you may decide each semester how many units you will attempt.  In deciding, consider such factors as employment, course difficulty, family responsibility, academic probation, etc. 

Students that successfully appeal for maximum timeframe will be required to follow the courses outlined in an Approved Course List and will only be paid financial aid for the courses listed. Please note: If you take a course that is listed on the approved course list and either withdraw from the course or receive an insufficient grade, you will not be eligible to be paid for the course again, if repeated. 

Calculate your percentage of earned units using this formula:   
(Earned Units) 
Divided by  
(Attempted Units) 
  
Example: 
8 Earned Units 
Divided by 
12 Attempted Units 
8/12=66.67% 

Completion Rate Calculator

 

You have a right to appeal your financial aid SAP status by presenting a written appeal with a personal statement, current Educational Plan and documentation of mitigating circumstances. You may request an SAP appeal via Student Forms Students are limited to one appeal per term.

Appeals must be submitted prior to the semester’s deadline.    You may request an SAP appeal via Student Forms Students are limited to one appeal per term. 

These dates vary from year to year; however, so make sure you review the dates listed below.    

Deadline for appeal submission for 2024-25 academic year:    

• Summer term - July 11, 2024
• Fall term – November 22, 2024   
• Spring term – April 30, 2025    
• Summer term - July 10, 2025   

 MSJC will consider appeals for uncontrollable events, students having trouble adjusting to college, special circumstances that happen in a student's life such as death of a family member, student illness, transition to college issues, being called to the military, etc. The student must describe what impact the circumstance had on academics, what the student has done to address the impact and how the student plans to be successful. If the student is not yet prepared to vigorously focus on academics with assistance, if necessary, the student should not submit an appeal.    

Some examples include but are not limited to:   

• Death in the family. State how this person was related to you (i.e. parent, spouse, sibling, etc.).  You must provide a copy of the death certificate, obituary or related documentation.    
• Disabling illness or injury to the student.  Please provide supporting documentation from your medical provider.    
• Disabling illness or injury of immediate family member that required your care.  Please provide supporting documentation from your medical provider.    
• Emotional or mental health issues (for students) that require professional care.  Please provide supporting documentation from your medical provider, social worker or other professional.    
• Other special circumstances beyond your control (transition that may lead to depression, anxiety, and other problems that can be documented, divorce/separation, natural disaster, extreme change in financial or legal circumstances, etc.)    

Extenuating circumstances do not include the following:  

• Applying for an additional degree or certificate  
• Changed your mind about current degree plan  

• Did not like the instructor; had conflicts with the instructor, did not like the course  
• Death of anyone other than immediate family member  

Documentation or evidence that supports the reason(s) must be included with your appeal. This may include a signed letter from a doctor, court documents, death certificates, layoff notices, foreclosure notices, etc. Upload all supporting documentation.    

1. Use the SATISFACTORY ACADEMIC PROGRESS APPEAL FORM to describe your personal statement.   

• • State clearly why you failed to meet the condition(s) cited. Upload documentation if necessary.    
  • State what has changed that will allow you to demonstrate SAP progress at the end of the next evaluation period.    
  • To confirm your extenuating circumstance(s), you must upload signed documentation from an objective third party (e.g. physician, counselor, lawyer, social worker, teacher, religious leader, academic advisor).    

We realize that sharing personal information can be difficult. Be assured that your statement will remain confidential. Only the SAP committee will review your appeal.    

2. Meet with your MSJC Counselor to request and schedule a 1hr SAP appointment with an academic counselor.    

• • Upload a current Education Plan by an academic counselor which outlines the required courses for your program of study and expected date of graduation or transfer. NOTE: If you submit your appeal without the advisor or department chair's evaluation, your appeal will be denied.    

3. Complete “The Key Components to the Satisfactory Academic Progress (SAP) Financial Aid Appeal Process Session” found at:  https://msjc.get-counseling.com/.    

• • Download your completed confirmation page and upload to complete the SAP Appeal task.    

• • NOTE:  There are five total Financial Aid counseling sessions.  Please complete the requirement of the third session, "The Key Component of the Satisfactory Academic Progress (SAP) Financial Aid Appeal Process".    

4. Upload all supporting documents for your extenuating circumstance(s) indicated in your personal statement  

5. Submit your appeal by the deadline.  Students may student electronically through StudentForms or in person.  Failure to submit to complete appeal will result in cancellation of aid.  

NOTE:  Submission of an appeal does not guarantee that a student will regain financial aid eligibility.  After reviewing the appeal, a decision will be made, and the student will be notified by email.  

Please ALLOW 2-3 WEEKS for the review of this appeal and receipt of the decision notification. If your appeal is approved, the decision notification will outline the conditions of your contract for reinstatement of aid eligibility. The contract is binding, and your academic progress will be reviewed at the end of each semester.  Students that successfully appeal will be required to follow the courses outlined in an Approved Course List and will only be paid financial aid for the courses listed. Please note: If you take a course that is listed on the approved course list and either withdraw from the course or receive an insufficient grade, you will not be eligible to be paid for the course again, if repeated 

If your appeal is denied, the decision notification will specify the conditions for future consideration for financial aid eligibility.   Students may request a second review process.  Follow instructions on email. 

Students awaiting a response from the SAP Appeal Review Committee are responsible for paying their tuition and other fees by the payment deadline to avoid late and collection fees.   The decision of the financial aid review committee is FINAL and cannot be appealed.