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Management/Supervision

The Management and Professional Supervision program emphasizes recognition of:

  • Changing environments and relationships
  • Importance of organizational effectiveness

This pattern of courses provides training for managers and supervisors who direct the work of others. Topics include setting goals and objectives, planning, and achieving successful results as an individual, as well as for the organization. Critical success factors of: analysis, evaluation, selection, communicating, producing, and follow-up are also studied.

Program Options

  • Human Resource Management
  • Labor/Management Relations
  • International Business, Marketing
  • Quality Assurance

Leadership/Motivation and Customer Service

  • Developing Effective Time Management Techniques
  • Reducing Stress and Improving Performance
  • Developing Leadership in Organization
  • Developing Successful Teamwork
  • Raising Performance Levels through Motivation
  • Developing Customer Relations and Rapport

Company Benefits

Prepares managers to develop company policies and implement strategies for improving employee skills in human relations and quality service

Enhances managerial skills in directing departmental activities

Designed to improve relationships in the workplace