Helpdesk

Welcome to the Mt San Jacinto College Information Technology Helpdesk. The Information Technology Helpdesk provides staff, faculty, and administrator support for district administrative technologies including district email, telephony services, network infrastructure, system account creation, printer management, and enterprise application support. 


Support requests are documented through a work order management system. If you are in need of technical support, a work order can be initiated through email or phone. To open a work order via email, please send an email to helpdesk@msjc.edu and include the following contents:

  1. Name
  2. Student, Faculty, or Staff ID
  3. Email Address
  4. Contact Phone Number
  5. Description of the Issue

Additionally, work orders can be initiated via a phone call to the MSJC Information Technology Helpdesk. 


For off-campus support call 951-639-5344

For on-campus support call extension 5344



 

 Contact Information

 

Support Hours: 

 
 7:00am-5:00pm Monday-Thursday
 7:00am-12:00pm Friday
 (excluding Holidays)
 

Outside Phone: 

 951-639-5344

 

On Campus 

 Ext 5344

 
Email:

 helpdesk@msjc.edu

 

 

 Links

 
 

 System Interruptions

 
Retrieving Data
 

 Security Tips

 
Retrieving Data