Desktop Support Services
Support provides information, diagnostics & repair, and
configuration & setup for all administrative desktop hardware & software
including network connections and printing. This service is provided
primarily for the benefit of administrators, faculty, & staff employed by MSJC at all teaching locations.
Administrators, faculty & staff benefit from the service by receiving desktop
support for all of their computer hardware & software needs as well
as assistance with data backup & recovery, virus protection, and
The Information Technology department provides desktop support services to all administrators, faculty, or staff employed by MSJC at all teaching locations while utilizing MSJC provided hardware and software. The Information Technology department does not provide classroom desktop support, computer lab desktop support, or direct support for student desktop computing.
Administrator, Faculty, and Staff support :
Provides support for any desktop issue including network registration and printing
Provides for configuration of software and loading of software from distribution site
Provides security scanning for desktop hardware
Provides assistance with District standard desktop software
Please contact the Information Technology helpdesk to submit a work order for desktop support services
service is typically available during normal business hours, Monday - Thursday, 7:30am-5:30PM.